Cybersecurity Operations Center Analyst

4 weeks ago

Troy, New York, United States The New York Independent System Operator Full time

The New York Independent System Operator (NYISO) is seeking a highly skilled Cybersecurity Operations Center Analyst to join its team. The successful candidate will be responsible for providing around-the-clock monitoring, analysis, and response to cybersecurity events and trends of security log data.

The ideal candidate will have a strong understanding of various security methodologies and processes, as well as technical security solutions such as firewalls, intrusion detection systems, and Security Information and Event Management (SIEM) platforms.

The Cybersecurity Operations Center Analyst will work closely with the NYISO IT groups to provide monitoring and security-related oversight of critical infrastructure, as well as keep all stakeholders informed of evolving threats and vulnerabilities that could impact NYISO infrastructure.

The successful candidate will have excellent communication and interpersonal skills, with the ability to effectively communicate security and risk-related concepts to technical and non-technical stakeholders.

The NYISO offers a comprehensive benefits package and innovative reward programs, as well as the flexibility to work both in the office and remotely, providing our employees with an enhanced work-life balance.

Key Responsibilities:

  • Provide around-the-clock monitoring, analysis, and response to cybersecurity events and trends of security log data.
  • Maintain records of security monitoring and incident response activities, utilizing case management and ticketing technologies.
  • Provide incident response support, including triage, remediation, and investigation of security incidents.
  • Analyze sourced intelligence of attacker tactics, techniques, and procedures (TTPs).
  • Provide threat and vulnerability research and analysis.
  • Execute defined standard operating procedures, event, and job aides required for successful task completion.
  • Integrate and share information with other analysts and stakeholders.
  • Recommend changes to Standard Operating Procedures and other similar processes.
  • Generate end-of-shift reports for documentation and knowledge transfer to subsequent on-shift personnel.

Requirements:

  • At least 1 year of experience as a Cyber Security Analyst or related role.
  • Knowledge of various security methodologies and processes, as well as technical security solutions.
  • Ability to multi-task, prioritize, and manage time.
  • Strong attention to detail.
  • Excellent interpersonal skills and professional communication.
  • Excellent verbal and written communication.
  • Excellent customer service.
  • Proficient in Microsoft Office.

Preferred Qualifications:

  • Experience administrating various operating systems commonly deployed in enterprise networks.
  • Working knowledge of network communications and routing protocols.
  • Experience working with various event logging systems and be proficient with security event log analysis.
  • Experience in analyzing net flow data and packet capture (PCAP).

Education:

  • Bachelor's Degree (BS) in Information Security, Computer Science, Computer Information Systems, or similar fields required.

Additional Requirements:

  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to write presentations and articles for publication that conform to prescribed style and format.
  • Ability to effectively communicate security and risk-related concepts to technical and non-technical stakeholders.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment:

  • The noise level in the work environment is usually moderate.
  • Contact with staff and public will occur.
  • Travel may be required to attend and/or conduct meetings, conferences, and training.
  • This position will require work on nights, weekends, or holidays.

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