Shift Leader
4 weeks ago
At Dunkin', we're looking for a Shift Leader to supervise restaurant operations on a shift-by-shift basis. As a key member of our team, you'll assist the management team in providing support and coaching to ensure tasks are performed effectively.
Responsibilities:
- Smile and say "YES" to our guests.
- Perform all responsibilities of restaurant team members.
- Support the Restaurant Manager in meeting operational goals and execution.
- Ensure Brand standards are met throughout the shift.
- Communicate shift priorities, goals, and results to restaurant team members.
- Coach restaurant team members as needed and provide timely feedback.
- Support the training of restaurant team members.
- Manage inventory and ensure Food Safety standards are met.
- Provide great guest service and coach restaurant team members to do the same.
- Schedule restaurant team members for shifts.
Qualifications:
- Previous management experience in retail, restaurant, or hospitality.
- 18 years of age or higher.
- Exceptional time management, attention to detail, and guest service skills.
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