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Seasonal Retail Leader

2 months ago

Niles, Ohio, United States BoxLunch & Hot Topic Full time
About the Role

At BoxLunch, we are on the lookout for passionate pop culture enthusiasts to enhance our customers' shopping experience. As a Seasonal Key Holder, you will play a vital role in our store's success by assisting the leadership team in delivering exceptional service and ensuring that fellow fans can access the merchandise they adore.

Your Responsibilities
  • Deliver an outstanding shopping experience that keeps customers coming back.
  • Utilize your extensive product knowledge to train new team members and support their development.
  • Assist the Store Manager in daily operations and contribute to achieving sales goals.
  • Understand the store's sales strategy and help drive key performance indicators such as Units Per Transaction (UPT) and Average Dollar Transaction (ADT).
  • Maintain visual merchandising standards across your assigned areas.
  • Manage register operations, process transactions, and leverage your fandom expertise to encourage additional sales.
  • Support the execution of planogram changes, including store layout and merchandising mix.
  • Communicate fashion and music trends to management and collaborate with headquarters.
  • Help maintain a secure environment by preventing theft and ensuring proper inventory management.
  • Organize the stockroom and keep the store clean and inviting.
  • Train and mentor new Sales Associates to help them integrate into the team.
  • Perform any additional tasks as directed by your Store Leader.
What You Bring

To thrive in this role, you should possess:

  • Prior experience in a retail setting.
  • A passion for philanthropy and pop culture.
  • A minimum age of 18 years.
  • A high school diploma or GED equivalent.
  • Strong collaboration and communication skills, along with effective leadership abilities.
  • The physical capability to stand, walk, and reach for merchandise, as well as lift boxes weighing up to 50 pounds.

Join us in creating a memorable shopping experience for our customers while sharing your love for pop culture