Store Manager

3 days ago


Niles, Illinois, United States Waxberg's Full time
Job Summary

We are seeking a highly skilled Store Manager to lead our team at Waxberg's Walk Shoppe in Niles, IL. As a Store Manager, you will be responsible for driving sales growth, ensuring customer satisfaction, and upholding our corporate standards.

About Us:

Waxberg's Walk Shoppe, a third-generation family-owned shoe store, has been fitting feet since 1919. We are a premier footwear destination in the Chicago area, known for our high-quality products and exceptional customer service.

Key Responsibilities:

  • Manage daily store operations, including opening and closing procedures, scheduling, and staff management.
  • Lead and inspire a team to achieve sales goals, providing ongoing training and motivation.
  • Maintain the highest level of customer service, ensuring all team members adhere to Waxberg's Core Values and Customer Service Standards.
  • Manage inventory, including receiving, processing, and merchandising, to ensure accurate stock levels and appealing displays.
  • Handle customer complaints with kindness and courtesy, ensuring a positive shopping experience for all customers.
  • Maintain a clean and organized store environment, ensuring that displays, stockrooms, and sales floors are up to Waxberg's standards.
  • Utilize the POS system effectively and ensure all team members are trained in its use.

Qualifications:

  • Minimum of 5 years of retail management experience, with a proven track record of driving sales and delivering high levels of customer service.
  • Shoe experience is a plus, but not required.
  • Educational background in business, fashion merchandising, or hospitality is a plus.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Detail-oriented, with strong organizational and problem-solving abilities.

Compensation & Benefits:

  • Competitive salary, reflective of your experience and skills.
  • Full-time position with a comprehensive benefits package including Medical, Dental, Vision Insurance, 401(k), Life Insurance, Flexible Spending Account, Paid Time Off, and Generous Employee Discounts.

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