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Assistant Manager
2 months ago
- Supervise shifts of 3 to 10 employees, ensuring seamless execution of daily tasks and activities
- Monitor quality, safety, and customer experience, making adjustments as needed to maintain high standards
- Provide exceptional customer service, addressing customer concerns and resolving issues promptly
- Manage cash handling and reconcile cash drawers, maintaining accurate records and minimizing losses
- Train new hires and promote staff members, ensuring they have the skills and knowledge needed to excel in their roles
- Perform other duties as assigned by the General Manager
- Leadership experience in a fast-paced restaurant environment
- Ability to lift up to 50 pounds and stand for long periods
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
