Senior Quality Assurance Specialist

4 weeks ago

Spartanburg, South Carolina, United States Keurig Dr Pepper Inc. Full time
Job Description

The Spartanburg operation is a state-of-the-art coffee roasting and pod packaging facility, in addition to hosting a full beverage distribution center.

This is a hands-on role that will require you to troubleshoot quality issues with operations, monitor performance, drive continuous improvement, and continually strengthen a Zero-Defect quality culture across multiple lines.

As a Senior Quality Assurance Specialist, you will be responsible for maximizing crew quality performance within the Spartanburg Site.

You will be expected to have an in-depth understanding of the input variables and measurement systems in our production equipment, and their impact on final product quality.

This is a full-time position that works on a Nights 2 schedule, working our 3-4 shift (see shift details below).

Flexibility to work overtime, weekends, and holidays as scheduled is required.

Key Responsibilities:

  • Deliver upon the site safety goal of zero injuries by being a role model in communicating, demonstrating, and supporting safe behaviors.
  • Drive a Zero-Defect quality culture.
  • Improve the customer experience by understanding and training others on all quality control, Safe Quality Food, Good Manufacturing Practices, and other regulatory requirements.
  • Assist in addressing equipment and material issues as they occur and partner across maintenance and operations to drive site performance.
  • Lead and/or support cross-functional focused improvement initiatives to ensure quality risks are identified, prioritized, and effectively addressed as part of improving efficiency and productivity.
  • Develop and conduct behavior-based audits to identify and remove gaps in our Quality System.
  • Analyze process and production data and ensure test and inspection plans are adequately matched to machine capability.
  • Interact, collaborate, and share best practices across crews and business units to ensure a standardized, best-in-class approach to quality across the organization.
  • Employ the use of effective root cause analysis tools, and lead/facilitate teams to find and execute sustainable solutions.
  • Lead process improvement/problem-solving efforts to include Kaizen events, Practical Problem Solving, 5-Why, data analysis, and interpretation.
  • Participate in the development of site Food Quality leading indicators so that Business Units may quickly identify gaps and implement improvements.
  • Develop a non-punitive approach to finding opportunities for improvement; drive a healthy, engaged quality culture at every level in the organization.
  • Provide technical leadership by participating in and leading Process Mapping, Process Capability Studies & FMEAs, training team members, facilitating improvement projects, incorporating quality into SOPs, and contributing to the continuous improvement of the TPM framework.

Requirements:

  • Bachelor's degree preferred.
  • Five years of manufacturing experience, with at least two years in a leadership role or quality role.
  • Mathematical skills to make production calculations and perform performance analysis.
  • Six Sigma Green Belt or ASQ Certification Preferred.
  • Able to facilitate and manage work projects involving cross-functional teams to support quality metrics.
  • Computer and software skills (Microsoft Office, SAP).
  • Excellent written and oral communication skills across all levels of the organization.
  • Ability to stand/walk up to 75% of the day in a shop-floor environment.

Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed, and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere.

We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values.

We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it.

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale.

Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth.

We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop.

We offer robust benefits to support your health and wellness as well as your personal and financial well-being.

We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired, and appreciated at work.

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce.

Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability, or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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