Cleanliness Operations Manager

3 days ago


Augusta, Maine, United States Sheraton Augusta Hotel Full time
About the Role:

The Cleanliness Operations Manager will oversee the housekeeping team at the Sheraton Augusta Hotel, focusing on delivering exceptional cleanliness and guest satisfaction.

Key Responsibilities:
  • Lead staff in maintaining high-quality cleanliness standards throughout the hotel.
  • Manage guest interactions and address any issues promptly.
  • Evaluate staff performance and provide constructive feedback.
  • Collaborate with staffing agencies to ensure optimal staffing levels.
Requirements and Qualifications:
  • Prior supervisory experience is required
  • Proficiency in Windows operating systems and related software
  • A valid driver's license for applicable states
  • Superior communication and problem-solving skills
  • Able to work well under pressure
  • Effective listener with strong conflict resolution skills
  • Basic arithmetic functions and financial data understanding
  • Familiarity with hotel policies and procedures
Salary Range:

$65,000 - $85,000 per year


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