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Housing Assistance Program Case Manager
4 weeks ago
About the Role:
The Housing Assistance Program Case Manager will be part of a team of caregivers providing care for individuals who need it most. This role is responsible for direct and indirect services to individuals referred to and/or receiving Housing Assistance Program Vouchers through the Missouri Department of Mental Health.
The Housing Case Manager will practice Housing First models to decrease barriers and improve outcomes for individuals receiving a voucher for housing.
Key Responsibilities:
- Attend Continuum of Care meetings related to coordinated entry.
- Complete the assessment required for housing vulnerability index scale.
- Outreach individuals that may qualify and are not engaged with community mental health and/or substance use services.
- Refer and transport (as needed) individuals seeking housing and participate in appointments to establish services.
- Act as an advocate for individuals seeking housing.
- Attend patient homes and community visits. Directly contact potential landlords and provide information on the voucher programs and make referrals to their units when open.
- Complete data entry into the Homeless Management Information System as needed and review for referrals sent.
- Complete SOAR certification and assist individuals with application for Social Security benefits.
- Collaborate with community partners, Swope Health programs, and Department of Mental Health to ensure the best outcomes for housing voucher recipients.
- Refer voucher recipients to support services for employment, housing readiness, mental health, substance use, and other benefits they may qualify to receive.
- Assist individuals with determining their readiness for permanent housing and provide support with the move in process as needed.
- Work independently to manage priorities and meet all deadlines.
- Provide data to support future housing initiatives.
- Participate in Performance Improvement activities related to Swope Health Quality Initiatives.
Requirements:
- Bachelor's Degree in Human Services or related field; OR 3 years of relevant case management experience in housing or community based mental health services.
- Experience with Shelter Plus Care and similar Housing Assistance Programs is preferred.
- 1-2 years experience with individuals receiving psychiatric and/or substance use treatment services.
- Knowledge of Department of Mental Health and HUD housing program requirements and guidelines.
- Understanding of HMIS (Homeless Management Information System) and similar databases that provide service related information.
- Valid Driver's License and reliable transportation.
About Swope Health Services:
Swope Health Services is a special place that cares for the people who need it most, wherever they are in the community. We are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community.
We support our team members with medical benefits, dental and vision, 401(k) retirement plan, company-paid benefits, flexible spending account, paid days off, and eight annual company-paid holidays.
