Store Operations Director

3 days ago


Wheeling, West Virginia, United States Monro Inc. Full time

We are seeking an experienced Automotive Store Manager to lead our store in Pittsburgh, USA. As the Store Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.

About Monro Inc.

Monro Inc. is a leading provider of automotive repair and maintenance services. We pride ourselves on providing exceptional customer service and promoting a positive work environment for our employees.

Key Responsibilities
  • Provide strong leadership and direction to store staff, fostering a positive and productive work environment
  • Develop and implement sales strategies to meet and exceed store revenue targets
  • Ensure high standards of customer service and maintain a customer-focused store culture
  • Manage inventory levels, pricing, and product mix to optimize store performance
  • Oversee store operations, including scheduling, payroll management, and expense control
  • Recruit, train, and develop team members to build a high-performing staff
Requirements
  • High School Diploma or equivalent; additional education in business management is a plus
  • 2-4 years of proven leadership experience in a retail or automotive sales environment
  • Demonstrated ability to drive financial results and control costs
  • Strong leadership skills with the ability to motivate and develop team members
  • Excellent verbal and written communication skills
  • Customer-focused mindset with a passion for delivering exceptional service
Compensation and Benefits
  • Competitive salary: $55,000 - $78,000 per year, based on experience
  • Performance-based incentives
  • Paid vacation and holidays
  • Reimbursement for ASE certifications and state inspection licenses
  • 401k eligibility immediately upon hire
  • Direct deposit
  • Employee discounts
  • Healthcare, vision, and dental benefits
  • Career advancement opportunities

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