Store Operations Director
3 days ago
We are seeking an experienced Automotive Store Manager to lead our store in Pittsburgh, USA. As the Store Manager, you will be responsible for overseeing the day-to-day operations of our store, ensuring exceptional customer service, and driving sales growth.
About Monro Inc.Monro Inc. is a leading provider of automotive repair and maintenance services. We pride ourselves on providing exceptional customer service and promoting a positive work environment for our employees.
Key Responsibilities- Provide strong leadership and direction to store staff, fostering a positive and productive work environment
- Develop and implement sales strategies to meet and exceed store revenue targets
- Ensure high standards of customer service and maintain a customer-focused store culture
- Manage inventory levels, pricing, and product mix to optimize store performance
- Oversee store operations, including scheduling, payroll management, and expense control
- Recruit, train, and develop team members to build a high-performing staff
- High School Diploma or equivalent; additional education in business management is a plus
- 2-4 years of proven leadership experience in a retail or automotive sales environment
- Demonstrated ability to drive financial results and control costs
- Strong leadership skills with the ability to motivate and develop team members
- Excellent verbal and written communication skills
- Customer-focused mindset with a passion for delivering exceptional service
- Competitive salary: $55,000 - $78,000 per year, based on experience
- Performance-based incentives
- Paid vacation and holidays
- Reimbursement for ASE certifications and state inspection licenses
- 401k eligibility immediately upon hire
- Direct deposit
- Employee discounts
- Healthcare, vision, and dental benefits
- Career advancement opportunities
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