Customer Service Team Lead

1 week ago


Moscow, Pennsylvania, United States Rite Aid Full time

Rite Aid is committed to improving Health and Wellness in the community.

As a Customer Service Team Lead, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

About this role

This role is perfect for individuals who love to help people and are natural leaders who build solid professional relationships.

In this position, you will:

  • Supervise and assist Store Associates with daily operational tasks.
  • Provide exceptional customer service by assisting customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform receiving and stocking procedures.
  • Count and reconcile cash register drawers.
  • Prepare deposits and order change from the bank.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design a monthly schedule and assign work to foster an efficient and effective workflow.

We estimate the salary for this role to be around $45,000 - $60,000 per year, based on location and experience.

Requirements

To be successful in this role, you will need:

  • A High School Diploma or General Education Degree (GED).
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
Benefits

Rite Aid offers competitive health plans, generous paid time off, 401K matching, and career growth opportunities.

We dedicate ourselves to creating an environment that inspires and motivates our associates to reach their full potential.



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