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Team Leader

2 months ago

West Brookfield, Massachusetts, United States Dunkin' Full time

Are you ready to enjoy your workplace? Do you want to enhance customer experiences by mastering the art of serving exceptional coffee? Join our Dunkin' Team

Become part of our vibrant, welcoming, and supportive environment where our team members take pride in each other's growth and job fulfillment.

While it’s well-known that America Runs on Dunkin', it’s equally true that Dunkin' thrives on our amazing team members who bring enthusiasm to their roles, embrace challenges, and go above and beyond to ensure customer satisfaction.

At Dunkin', we offer more than just competitive weekly pay and tips; we cultivate skills in delivering outstanding customer service, managing equipment, working with innovative food & beverage offerings, collaborating as a team, and much more. We also provide:
  • Flexible working hours
  • Supportive owners and managers who care about your success
  • Clear pathways for career advancement:
  • Opportunities for growth and promotion within Crew Member positions
  • All of our Managers began their journey as Crew Members
  • Paid time off
  • Complimentary beverages and discounted meals
  • Medical Insurance with Company contribution (for full-time employees)
Qualifications
  • Prior management experience is preferred but not mandatory
  • Exceptional customer service abilities
  • Strong verbal and written communication skills
  • Outstanding leadership qualities
  • Ability to perform well under pressure and manage multiple tasks