Mountain Studio Retail Sales Team Member

7 days ago


Vail, Colorado, United States Stio Full time

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Stio's newest Mountain Studio retail location in Vail, CO.

About the Role

This is an exciting opportunity for someone who loves working with people, is passionate about delivering exceptional customer service, and has a keen eye for detail. As a Sales Associate, you will be responsible for creating a welcoming and engaging retail store experience for our customers, while maintaining a high level of visual merchandising standards.

You will be expected to work collaboratively with your colleagues to achieve sales targets, provide product knowledge and recommendations to customers, and maintain accurate records of inventory levels and transactions. In addition, you will be required to perform operational duties such as receiving inventory shipments, restocking shelves, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new arrivals, sales, and promotions.
  • Process transactions accurately and efficiently, handling payments, refunds, exchanges, and gift cards.
  • Assist with visual merchandising, including setting up displays, changing mannequins, and maintaining store aesthetics.
  • Receive and process inventory shipments, restock shelves, and maintain accurate records of inventory levels.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment.
  • A strong attention to detail, with the ability to maintain accurate records and meet deadlines.
  • A passion for delivering exceptional customer service, with a focus on creating a positive shopping experience.
  • Able to work flexible hours, including weekends, holidays, and peak sales periods.
  • Computer proficiency and POS experience, with a strong understanding of Microsoft Office Suite.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive hourly rate of $19-$21 DOE.
  • A fun and dynamic work environment, with opportunities for career growth and development.
  • A comprehensive benefits package, including employee assistance program.
  • A gear allowance each season for Stio gear.
  • Holiday pay and additional seasonal perks for our teams.
  • A commitment to supporting a diverse and inclusive workplace culture.


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