Medical Collections Specialist

1 week ago


Livermore, California, United States NORCAL Ambulance Full time

Job Summary:

NORCAL Ambulance is seeking a highly skilled and detail-oriented Medical Collections Specialist to join our Accounts Receivable team. As a key member of our team, you will be responsible for collecting delinquent accounts, resolving billing problems, and ensuring timely payment submissions.

Key Responsibilities:

Work directly with insurance companies and patients to resolve claims and billing issues
Provide exceptional customer service, answering phone calls and responding to written communications
Initiate collection follow-up on unpaid or denied claims
Maintain accurate and detailed records of all activity
Stay up-to-date on payer guidelines and regulations, including Medicare, Medi-Cal, and commercial insurance
Maintain confidentiality and adhere to HIPAA guidelines

Requirements:

Excellent customer service skills and communication skills
Proficient with Microsoft suite and ability to troubleshoot/problem solve
Ability to work independently and as part of a team
Strong attention to detail and ability to prioritize tasks

About NORCAL Ambulance:

NORCAL Ambulance is a leading provider of emergency medical services in the Bay Area. We are committed to delivering high-quality care and exceptional customer service to our patients and communities. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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