Social Services Professional

6 days ago


Charleston, West Virginia, United States City of Roanoke, Virginia Full time
About the Position:

Job Summary:

The City of Roanoke, Virginia is seeking a highly skilled Family Services Specialist to join our team. As a key member of our Child Care division, you will be responsible for providing exceptional support to families in need of child care services.

Key Responsibilities:

  • Evaluate customer needs for child care services and develop personalized plans to meet their requirements.
  • Collaborate with child care vendors to ensure high-quality services that meet the needs of our clients.
  • Manage electronic files and cases, ensuring accurate and timely documentation.
  • Participate in a 24-hour on-call rotation for backup support for Child/Adult Protective Services Hot Line.

Requirements:

  • Bachelor's degree in a Human Services field or a related field with a minimum of two years of experience in a Human Services setting.
  • Possession of a valid driver's permit issued by the Commonwealth of Virginia.
  • Ability to read and interpret documents, respond effectively to inquiries, and present information to groups.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

Working Environment:

The City of Roanoke, Virginia is an Equal Employment Opportunity/AA/M/F/Disability Employer. We are committed to creating an inclusive work environment that values diversity and promotes acceptance.

Physical Demands:

The physical demands of this job include the ability to exert light physical effort in sedentary to light work. Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements:

Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.



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