Host Staff Representative
5 days ago
We are seeking a highly skilled and customer-focused Host Staff to join our team at Clubcorp Usa Incorporated.
Job SummaryThe Host Staff is responsible for creating a warm and welcoming experience for Members and guests by providing exceptional service and maintaining a high level of professionalism.
Key Responsibilities- Maintain Invited service standards as outlined in the F&B Service training program.
- Know Members' names and greet them promptly in a polite manner to provide a warm welcome.
- Converse with Members and guests in an outgoing and friendly manner.
- Close out podium at the end of each shift and maintain it in an orderly fashion.
- Ensure daily assignments and side work is complete in respective areas to meet Club standards.
- Notify management of Member/Guest complaints at the time they occur.
- Practice good service recovery by rectifying any complaints as soon as possible.
- Previous experience in the service industry preferred.
- Previous experience working a telephone system preferred.
- Ability to communicate and follow instructions.
- A high school diploma preferred.
Clubcorp Usa Incorporated is a leading provider of private clubs and resorts. We are passionate about bringing people together and creating memorable experiences for our Members and guests.
As a Host Staff, you will be part of a dynamic team that is dedicated to providing exceptional service and creating a welcoming atmosphere for our Members and guests.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a customer-focused and team-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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