Sr. Technical Services Specialist
6 days ago
Job Summary
NextEra Energy is seeking a highly skilled individual to join our team as a Sr. Technical Services Specialist. This role will be responsible for providing technical support to our operations and business unit personnel, ensuring the stability and reliability of our SCADA systems.
Key Responsibilities
- Provide full-time technical support to operations and business unit personnel
- Perform system testing and documentation to critical systems during significant changes and/or upgrades
- Analyze and identify the root cause of complex application deficiencies and system issues
- Develop and implement comprehensive technical solutions to system issues
- Provide technical leadership in the functional specification, design, and implementation of new security center applications and tools
- Develop new processes to increase productivity, reduce risk of system failure, and promote efficiency in workflow
- Establish, document, and maintain procedures and guidelines related to operational support
- Travel to power plants for onsite troubleshooting support
Requirements
- Technical/Functional Excellence/Learning
- Process Management Concepts
- Quality Tools and Techniques
- Effective Written Communications
- Effective Verbal Communications
- High School Grad/GED
- Bachelor's or Equivalent Experience
- Experience: 4+ years
Preferred Qualifications
- Bachelor's - Engineering
- Supervisor/Management Experience
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