Restaurant Host/Hostess

4 weeks ago


Honolulu, Hawaii, United States Neiman Marcus Group Careers Full time

At Neiman Marcus Group Careers, we're committed to delivering exceptional luxury experiences across our three channels of in-store, eCommerce, and remote selling. As a Restaurant Host/Hostess, you'll play a vital role in ensuring our customers receive a warm and accommodating experience. Your responsibilities will include greeting customers, providing accurate wait times, and escorting them to their tables. You'll also be responsible for monitoring server performance to ensure smooth service during the customers' dining experience.

Key Responsibilities:
  • Maintain presence at host stand / door to greet and seat customers
  • Monitor server performance to ensure smooth service during the customers' dining experience
  • Observe proper telephone etiquette
  • Handle reservations through OpenTable platform and any additional inquiries regarding hours of operation, specials, and events
  • Organize reservations, maximize seating during operating hours, and optimize staffing and customer traffic
  • Fulfill duties that may involve lifting objects (e.g., tables, chairs, and highchairs)
Requirements:
  • Customer Service experience
  • Knowledge of OpenTable platform
  • Associate will have a flexible schedule
  • Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds

We offer an inclusive and comprehensive range of benefits to our valued associates, including medical, dental, vision benefits, disability benefits, paid parental leave, paid family leave, and adoption support. We're committed to providing a safe and inclusive work environment that allows our associates to thrive. If you're passionate about delivering exceptional customer experiences and have a flexible schedule, we encourage you to apply for this role.



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