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Host

1 month ago

Honolulu, Hawaii, United States The Kahala Hotel and Resort Full time
Job Summary

We are seeking a highly skilled and friendly Host/Hostess to join our Food and Beverage team at The Kahala Hotel and Resort. As a Host/Hostess, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Meet and greet guests, offering a warm welcome and escorting them to their table.
  • Present menus, answer questions, and take orders in a friendly and efficient manner.
  • Manage reservations, special functions, and daily station assignments.
  • Ensure guest satisfaction, addressing any concerns or issues promptly.
  • Balance cash drawers, manage house banks, and maintain accurate records.
  • Communicate effectively with colleagues, management, and guests to ensure a smooth operation.
Requirements
  • High School Diploma or equivalent required.
  • One year of previous experience in cash handling and customer service preferred.
Work Environment

This is a full-time, on-call position, requiring flexibility to work varying shifts, including mornings, evenings, and weekends.

We are an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other protected characteristic.