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Sales Floor Associate

2 months ago

Chicago, Illinois, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Marshalls. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and other areas as assigned.
  • Adhere to all operational and merchandise standards, including inventory management, pricing, and display maintenance.
  • Support and participate in store recovery efforts, including restocking shelves, folding merchandise, and maintaining a safe and secure environment.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and a strong ability to work with diverse customers.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.