Triage Registered Nurse
2 weeks ago
Position: Triage Registered Nurse in a Call Center Environment
Key Responsibilities:
- Respond to incoming patient calls and initiate outbound communications
- Gather essential health information from patients and assess their needs
- Offer medical guidance within the defined scope of practice
- Recognize urgent medical conditions and provide necessary assistance
- Coordinate patient appointments and manage medication orders
- Maintain accurate documentation of patient interactions
- Support office quality and performance improvement initiatives
- Perform additional tasks as required
Essential Qualifications:
- Proficient application of clinical protocols
- Basic understanding of patient vital signs collection
- Strong grasp of medical terminology
- Exceptional communication abilities
- Capability to collaborate effectively within a team
- Strong organizational and time management skills
- Ability to exercise sound judgment in clinical situations
- Awareness of compliance standards in clinical practice
- Fluency in English and Spanish is preferred
Educational Background:
Degree: Bachelor's degree or graduation from an accredited RN program or equivalent.
Licensure:
Must possess a valid, unrestricted RN license in California and current CPR certification.
Experience:
1-2 years of experience in a triage call center within a healthcare setting.
Physical Requirements:
- Proficient in keyboarding, telephone operations, and charting
- Ability to lift up to 20 lbs
- Capable of walking, bending, stooping, and reaching
- Specific vision capabilities required
- Manual dexterity for operating office equipment
- Must have sufficient hearing and speaking abilities in English and Spanish
COVID-19 Protocols:
All patients are screened for COVID-19, and staff members are required to be vaccinated.
Employment Type: Full-time
Compensation: $98,007.00 annually
Benefits Offered: 401(k), Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance
Medical Specialties: Primary Care, Clinic
Work Schedule: Monday to Friday
Company Overview: Watts Healthcare Corporation has been dedicated to providing quality healthcare services for over 50 years.
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