Triage Registered Nurse

2 weeks ago


Los Angeles, California, United States Watts Healthcare Full time
Job Overview

Position: Triage Registered Nurse in a Call Center Environment

Key Responsibilities:

  • Respond to incoming patient calls and initiate outbound communications
  • Gather essential health information from patients and assess their needs
  • Offer medical guidance within the defined scope of practice
  • Recognize urgent medical conditions and provide necessary assistance
  • Coordinate patient appointments and manage medication orders
  • Maintain accurate documentation of patient interactions
  • Support office quality and performance improvement initiatives
  • Perform additional tasks as required

Essential Qualifications:

  • Proficient application of clinical protocols
  • Basic understanding of patient vital signs collection
  • Strong grasp of medical terminology
  • Exceptional communication abilities
  • Capability to collaborate effectively within a team
  • Strong organizational and time management skills
  • Ability to exercise sound judgment in clinical situations
  • Awareness of compliance standards in clinical practice
  • Fluency in English and Spanish is preferred

Educational Background:

Degree: Bachelor's degree or graduation from an accredited RN program or equivalent.

Licensure:

Must possess a valid, unrestricted RN license in California and current CPR certification.

Experience:

1-2 years of experience in a triage call center within a healthcare setting.

Physical Requirements:

  • Proficient in keyboarding, telephone operations, and charting
  • Ability to lift up to 20 lbs
  • Capable of walking, bending, stooping, and reaching
  • Specific vision capabilities required
  • Manual dexterity for operating office equipment
  • Must have sufficient hearing and speaking abilities in English and Spanish

COVID-19 Protocols:

All patients are screened for COVID-19, and staff members are required to be vaccinated.

Employment Type: Full-time

Compensation: $98,007.00 annually

Benefits Offered: 401(k), Dental insurance, Disability insurance, Employee assistance program, Flexible spending account, Health insurance, Life insurance, Paid time off, Tuition reimbursement, Vision insurance

Medical Specialties: Primary Care, Clinic

Work Schedule: Monday to Friday

Company Overview: Watts Healthcare Corporation has been dedicated to providing quality healthcare services for over 50 years.



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