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Customer Service Ambassador

2 months ago

Lorton, Virginia, United States United Air Temp Full time
About United Air Temp

We are a leading provider of residential heating, cooling, and plumbing services in the United States. Our mission is to deliver exceptional customer experiences and maintain a high level of customer satisfaction.

Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in ensuring our customers receive outstanding service and have their HVAC and plumbing systems maintained and serviced regularly.

Key Responsibilities:
  • Contact customers via phone and schedule their semi-annual maintenance service
  • Build and maintain long-term relationships with customers
  • Solve scheduling conflicts between customers and technicians
Requirements:
  • Experience in customer service or sales
  • Excellent verbal communication skills
  • Attention to detail and problem-solving abilities
  • Comfortable working in an office environment full-time
What We Offer:
  • Competitive hourly pay
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Matching 401k retirement savings plan
  • Paid time off (vacation, sick, and personal leave combined)
  • A fun and safe work environment that values talent and promotes career growth