Customer Service Liaison

2 weeks ago


Westmoreland, New York, United States redShift Full time

We are seeking a skilled Customer Service Liaison to join our team at redShift. This is a full-time opportunity in the Colonie area.

Key Responsibilities:
  • Process customer supply orders and generate quotes for requested supplies.
  • Handle incoming service calls from customers, addressing any order-related issues.
  • Monitor and manage shipments, ensuring timely delivery.
  • Provide phone-based troubleshooting assistance to customers for service-related issues.
  • Support the Administration Team with various tasks as needed.

The ideal candidate will have a High School Diploma or equivalent (GED), prior experience in providing customer service, and skills in computer usage for data entry and management purposes.

We offer a competitive salary of $40,000 - $45,000 per year, commensurate with experience and education.



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