Director of Access Services

3 weeks ago


Philadelphia, Pennsylvania, United States Jefferson Full time
Job Overview

We are seeking an experienced Director of Access Services to oversee patient access operations across multiple facilities within our healthcare system. As a key member of our leadership team, you will be responsible for ensuring the efficient and effective functioning of patient access services, including registration, insurance verification, patient liability collections, and customer service.

The ideal candidate will have strong leadership skills, with the ability to inspire and motivate a diverse team of professionals. You will work closely with departmental leaders, staff members, and other stakeholders to uphold high standards of quality, compliance, and patient satisfaction.

Responsibilities include:

  • Providing strategic direction and leadership to patient access teams within assigned regions.
  • Recruiting, training, mentoring, and supervising departmental leadership staff.
  • Overseeing all aspects of patient access services, including registration, insurance verification, patient liability collections, and customer service.
  • Monitoring key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement corrective actions as needed.

Estimated salary: $90,000 - $110,000 per year.

About Us

Jefferson is a dynamic university and health system with broad reach across the Delaware Valley. We are committed to providing equal access to employment and value diversity in our workforce.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and paid time off.



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