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Sales Associate III

2 months ago

Scottsdale, Arizona, United States Tapestry Full time
Job Title: Muse (Sales Associate)

The ideal candidate will possess a strong passion for delivering exceptional customer experiences and a keen eye for detail. As a Muse (Sales Associate), you will be responsible for creating a warm and welcoming atmosphere for our guests, providing personalized product recommendations, and driving sales growth through effective merchandising and visual displays.

Key Responsibilities:
  • Customer Service: Provide exceptional customer service, responding to guest inquiries, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and styling options.
  • Visual Merchandising: Collaborate with the visual merchandising team to create visually appealing store displays and windows that showcase our products in a compelling and engaging way.
  • Sales and Revenue Growth: Meet or exceed sales targets through effective sales techniques, product knowledge, and customer engagement.
  • Team Collaboration: Work closely with the sales team to achieve sales goals, share knowledge, and provide support as needed.
Requirements:
  • Professional Selling Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Product Knowledge: Have a strong understanding of luxury goods and be able to communicate product features and benefits effectively.
  • Adaptability: Be flexible and able to adapt to changing priorities and deadlines.
  • Physical Demands: Be able to stand for extended periods, lift up to 40 pounds, and climb ladders as needed.
Competencies:
  • Courage: Demonstrate the courage to take calculated risks, challenge assumptions, and speak up when necessary.
  • Customer Focus: Prioritize guest satisfaction, respond to feedback, and continuously seek opportunities to improve the customer experience.
  • Drive for Results: Set ambitious goals, prioritize tasks, and drive results through effective time management and prioritization.
  • Interpersonal Savvy: Build strong relationships with colleagues, guests, and partners, leveraging effective communication and interpersonal skills.

Kate Spade is an equal opportunity and affirmative action employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.