Community Ambassador

About This Opportunity

FPI Management, Inc. is seeking a Community Ambassador - Property Liaison to join our team

Job Summary:

The Community Ambassador - Property Liaison will be the community's representative whose primary duties are to provide exceptional customer service and maintain a visible presence on the property.

About FPI Management, Inc.

We are one of the largest third-party 100% fee-managed Property Management companies in the nation, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members.

Responsibilities:

• Ensure the wellbeing of the community common areas and amenity facilities.
• Be tactful and courteous at all times.
• Respond to all pages for assistance. Inform management of major emergencies.
• Walk the common areas and amenity facilities on a regular basis.
• Maintain a log of all happenings in the community.
• Respond to complaints of loud disturbances. Analyze the situation and contact the Police Department if assistance is needed. Use good judgment.
• Tag and tow illegally parked vehicles.
• Keep a log of burned out light bulbs.
• Pick up trash and debris on the grounds.

Duties and Responsibilities

1. Customer Service and Relations:
2. 1. Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
   2. Comply with all Fair Housing Laws and FPI policies and procedures.
   3. Promote a professional image by adhering to FPI Management's Dress Code Policy.
   4. Conduct yourself in a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
   5. Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.).
   6. Perform any and all functions as directed by the supervisor, including special project assistance.

Requirements:

• High School diploma or equivalency certificate required.
• Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
• Must be proficient in speaking, reading, and writing in English.
• Basic computer skills (email, internet).

Compensation and Benefits

This role offers an estimated $24-$25/hour salary, along with comprehensive compensation and benefits packages, ongoing training, and opportunities to grow your career within a dynamic organization.

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