Freight Customer Service Representative
5 days ago
We are seeking an experienced Freight Customer Service Representative to join our team. In this role, you will be responsible for managing a high-volume WMS management system, tracing orders, and providing exceptional customer service.
Key Responsibilities:- Release orders and manage assigned accounts with precision
- Respond to high-volume inbound calls and emails in a timely manner
- Provide detailed information about order status and resolve any issues efficiently
To succeed in this role, you should possess:
- Experience in the transportation industry, preferably in freight logistics or customer service
- Strong communication and problem-solving skills
- Able to work well under pressure and meet deadlines
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as benefits such as major medical, dental, vision, 401(k), and statutory sick pay where required.
In addition, we provide opportunities for growth and development within our company, with over 17,000 clients across 33 countries.
Join us in making a difference in the lives of our customers and stakeholders.
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