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Housekeeping Supervisor

2 months ago

Marquand, Missouri, United States SpringHill Suites Indianapolis - Fishers Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at SpringHill Suites Indianapolis - Fishers. As a key member of our hotel operations team, you will be responsible for ensuring that our guest rooms and public areas are clean, comfortable, and well-maintained.

Key Responsibilities
  • Lead and Manage Housekeeping Staff: Supervise and train housekeeping staff to ensure they meet our high standards of cleanliness and guest satisfaction.
  • Implement Cleaning Procedures: Develop and implement effective cleaning procedures to ensure that guest rooms and public areas are cleaned efficiently and effectively.
  • Monitor Guest Satisfaction: Conduct regular guest satisfaction surveys to identify areas for improvement and implement changes to enhance the guest experience.
  • Manage Supplies and Equipment: Order and manage cleaning supplies and equipment to ensure that our housekeeping staff have everything they need to do their job effectively.
  • Address Performance Issues: Address any performance issues with housekeeping staff in a fair and timely manner.
  • Collaborate with Other Departments: Work closely with other departments, such as front desk and maintenance, to ensure that our hotel operations run smoothly.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Previous Housekeeping Experience: Previous experience in housekeeping, preferably in a supervisory role.
  • Excellent Communication Skills: Excellent communication and interpersonal skills are essential for this role.
What We Offer
  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: We offer opportunities for advancement and professional development.
  • Collaborative Work Environment: We have a collaborative and supportive work environment.