Insurance Operations Director

19 hours ago


Bloomington, Illinois, United States OST INC Full time
Job Title: Insurance Operations Director

The National Flood Insurance Program (NFIP) is a critical component of the US flood protection framework. As an Insurance Operations Director at OST INC, you will lead a team of subject matter experts to support operational tasks for NFIP.

Key responsibilities include day-to-day engagement with NFIP Claims branch, insurers, and vendors on behalf of FEMA. You will provide subject matter expertise for NFIP meetings, communications, and outreach initiatives. In this role, you will proactively identify risks and issues, manage assigned risks, issues, mitigation plans, and action items, and provide regular status updates.

A successful candidate will have at least 3 years of operations/business service management experience, 3 years of people management experience, a Bachelor's Degree, and demonstrated background with the National Flood Insurance Program (NFIP) with 5+ years of experience. They must also be able to obtain Public Trust and complete the NFIP course series through EMI within the first 30 days.

This is a full-time position paying a base salary of $110,000, and full benefits, with possible bonus potential based on merit and performance.

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