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HIV/AIDS Case Management Specialist
2 months ago
Position Summary:
The EIS Case Manager is essential in delivering thorough case management services to individuals recently diagnosed with HIV/AIDS or those re-engaging with healthcare. This role focuses on gathering all required eligibility documentation from qualified clients. The aim is to empower individuals living with HIV/AIDS and members of the LGBTQIA+ community to effectively navigate the healthcare landscape and access vital services through a comprehensive case management approach.
Key Responsibilities:
- Manage applications and recertifications for medication assistance programs.
- Provide case management services to all clients eligible for Early Intervention Services.
- Offer benefits counseling to assist eligible clients in accessing additional public and private programs.
- Conduct client updates and intakes for those eligible for AARC/ASCEND services.
- Ensure regular follow-ups and complete needs assessments and care plans aimed at fostering client self-sufficiency.
- Coordinate and monitor medical appointments and adherence to prescribed treatments.
- Facilitate Health Education Risk Reduction initiatives for clients living with HIV/AIDS.
- Oversee medical care coordination, follow up on treatments, and ensure adherence to medical advice.
- Conduct initial assessments to determine case coordination service needs.
- Develop individualized, comprehensive care plans.
- Ensure timely access to appropriate health and support services, maintaining continuity of care.
- Provide eligibility updates for emergency walk-ins or scheduled EIS assessments.
- Perform other administrative tasks as assigned by the Director of Case Management.
- Execute additional duties as required.
Qualifications & Skills:
- Expertise in needs assessment and care plan formulation.
- Strong written and verbal communication abilities.
- Comprehensive knowledge of community resources and services.
- Proficient in data entry and system navigation.
- Ability to provide unbiased, competent, and ethical services.
- Fluency in both English and Spanish is preferred.
Education, Licensure & Experience:
- Preferred: Associate's degree from an accredited institution, though not mandatory.
- Preferred: Bachelor's degree, though not mandatory.
- At least one year of paid experience working with individuals living with HIV/AIDS or other serious health conditions.
Work Schedule:
- Standard hours: Monday to Friday, 8 AM - 4:30 PM.
- Flexibility in scheduling may be required.
Work Environment:
- Primarily in-person at one location, with potential for off-site work as necessary.
Benefits:
- Employer-matched 401(k) retirement plan.
- Health insurance with employer contributions.
- Dental and vision coverage.
- Disability and life insurance.
- Employee assistance program.
- Paid time off and holidays.
Requirements:
- Must possess a valid driver's license and current automobile insurance, with the ability to travel as needed.
Physical Demands:
The physical demands described are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. The role may involve working in a medical office environment with direct or indirect patient contact, as well as in social service settings. Physical tasks may include sitting, walking, lifting, and standing for extended periods. Must be able to lift and maneuver at least 15 pounds using safe lifting techniques.
