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Employee Health Benefits Manager

1 week ago

Maitland, Florida, United States Marsh LLC Full time
About Marsh McLennan Agency

At Marsh McLennan Agency, we are a leading provider of business insurance, employee health & benefits, retirement, and private client insurance solutions. Our goal is to deliver purposeful work and meaningful impact every day.

We have over 9,000 talented professionals working together to provide unparalleled service and expertise to our clients. With 170 offices across North America, we offer the personalized service model of a local consultant combined with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

We value diversity, equity, and inclusion, and we are committed to creating an environment where everyone feels welcome and valued. If you share our values and are passionate about making a difference, we would love to hear from you

Job Summary

We are seeking a skilled Employee Health Benefits Account Manager to join our team. As a key member of our Employee Health & Benefits team, you will be responsible for managing the renewal process and day-to-day correspondence with clients. You will assist producers in gathering necessary information for new and renewing groups, handle implementations, intake forms, and review benefits. Your primary focus will be on delivering exceptional customer service and ensuring seamless execution of our services.

Responsibilities
  • Manage the renewal process and day-to-day correspondence with clients
  • Assist producers in gathering necessary information for new and renewing groups
  • Handle implementations, intake forms, and review benefits
  • Deliver exceptional customer service and ensure seamless execution of our services
Requirements
  • Possess skills necessary to communicate with clients, carriers, and prospects concerning Employee Health & Benefits lines of coverage
  • Service assigned clients and prospective clients
  • Assist producers in gathering necessary information regarding new/renewal accounts and submit this information to the marketing department
  • Work closely with producers to formulate a complete submission for clients
  • Coordinate workflows with producers and department managers
  • Direct implementation, enrollment, and communication processes
  • Perform periodic service calls in accordance with service standards
  • Maintain awareness of new developments and legislation in the Group Benefits field
  • Develop and maintain positive relationships with clients and carriers
  • Hold an active 2-15 license
Additional Qualifications
  • Experience with Benefit Point, ImageRight, Employee Navigator, and Zywave
  • College degree desirable; or equivalent combination of education and experience
Why Join Us?

We offer a dynamic and inclusive work environment, robust benefit programs, and opportunities for professional growth and development. We are committed to making a positive impact on our communities and the lives of our colleagues.