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Inventory Control Clerk

2 months ago


Biloxi Mississippi, United States IP Casino Resort Spa - Biloxi Full time
Job Overview

As an Inventory Control Clerk, you will support the management team and staff in the daily operations of the hotel. Your responsibilities will include handling reservation requests, managing inventory, and ensuring all operational tasks are completed efficiently.

Key Responsibilities

1. Assist management and team members with daily operational tasks.
2. Manage pre-blocking requests and reservations, ensuring accuracy and efficiency.
3. Complete daily task lists and generate necessary reports.
4. Balance group reservations and oversee express check-out processes.
5. Address and resolve customer complaints, ensuring a high level of service.
6. Provide constructive feedback to management regarding operational policies and procedures.
7. Maintain a strong understanding of hotel management systems and software.
8. Assign tasks to team members and monitor staffing levels.
9. Collaborate with front desk staff to meet guest requests and manage room allocations.
10. Ensure timely completion of back-to-back reservations and prepare for group arrivals.
11. Work closely with housekeeping to resolve room discrepancies and update statuses.
12. Stay informed about hotel, community, and special events to enhance guest experience.

Additional Duties

Perform other responsibilities as assigned by management to ensure smooth operations.