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Housing Support Specialist

2 months ago

Hudson, United States St. Catherine's Center for Children Full time

About Our Organization:
St. Catherine's Center for Children is a prominent non-profit organization dedicated to serving the Greater Capital District of New York.

Each year, we provide a comprehensive array of human services to over 1,000 children, 600 families, and numerous adults throughout Upstate New York.

Our diverse programs are crafted to instill hope, encourage development, and enhance the lives of the children, families, and adults we assist.

We offer a variety of services including residential and therapeutic foster care for children and youth, kinship support, and community-based assistance for families and adults facing homelessness.

St. Catherine's employs a dedicated team of over 300 full and part-time professionals.

Our extensive services cater to children, families, and individuals grappling with the enduring impacts of abuse, neglect, family instability, mental health challenges, homelessness, and other persistent traumas.

We are devoted to fostering a workplace culture where all employees can express their authentic selves.

Our DEI-B initiatives aim to promote a more equitable, inclusive, and diverse workplace, reflecting true respect and dignity.


Our Mission:
St.

Catherine's Center for Children is committed to delivering a wide range of human services designed to inspire hope, promote growth, and enhance the lives of those we serve.


Function:


The Housing Support Specialist is tasked with assisting families and individuals referred to the Columbia County Homeless Family Program in maintaining their current housing or, if they are experiencing homelessness, in securing new and permanent housing solutions.

The Specialist conducts assessments of clients' service needs related to homelessness.

In collaboration with family members, the Specialist develops and implements a Service Plan aimed at achieving permanent housing, addressing the immediate crisis of homelessness, and fostering long-term solutions to the underlying issues that contributed to their situation.

These issues may encompass financial management, referrals for substance abuse treatment, mental health counseling, parental support, employment assistance, and more.


The Specialist serves as the primary contact for the Columbia County Department of Social Services staff and coordinates services for families and individuals with relevant departments within the Columbia County DSS.


Duties/ Responsibilities include, but are not limited to:
Conducting and completing the intake and assessment process in accordance with approved agency protocols.


Developing and coordinating the delivery of service plans to families and individuals through a broad network of local service providers, including Columbia County DSS, while documenting all service delivery activities.


Performing case management tasks such as meeting with families to support their service plan objectives; following up with families and/or service providers as necessary to ensure the achievement of service plan goals, and communicating professionally regarding assessments and ongoing case activities.

Engaging with families to ensure a collaborative and mutually agreed-upon service plan.

Conducting and documenting regular reviews of service plans, inviting all relevant DSS and community support resources for active cases.

Ensuring that aftercare contacts are maintained as per agreements with Columbia County DSS.

Meeting independently with families and individuals to assess their needs and strengths.

Establishing and maintaining professional relationships with families, collaborators, and current and potential resource individuals.

Collaborating with clients to develop and formalize service goals.

Encouraging families and individuals to engage in necessary services.

Advocating for homeless families and individuals within the community.

Assisting families and individuals in accessing essential services required for maintaining permanent housing (e.g., mental health services, educational and employment resources, substance abuse services).

Identifying and addressing barriers to housing retention by securing necessary rehabilitative and/or supportive care, including childcare.

Acting as a liaison for families and individuals when communicating with public assistance and other resource providers.

Providing intensive case management services in various areas to help families and individuals settle into permanent housing and stabilize conditions that led to homelessness:

self-sufficiency

home maintenance

budgeting

meal preparation and nutrition

time management

parenting skills

utilization of community services

tenant responsibilities/rights

Upholding all agency policies and procedures.

Engaging in active supervision.


Documenting interactions with families using agency forms and protocols for critical incident reports, assessments, and service delivery, as well as service plans.

Completing outcome measures for quality improvement and research purposes.

Maintaining record-keeping statistics as required.

Submitting reports in a timely manner.

Intervening in crisis situations and assisting with conflict resolution as necessary.

Participating in required agency training sessions.

Engaging in ongoing professional development opportunities.

Respecting the rights of others and safeguarding all confidential information.

Networking with tenant organizations and other potential consumer advocates, including community landlords.

Preparing monthly statistical data related to census changes.

Performing additional position-related duties and responsibilities as assigned by the supervisor/Housing Coordinator.

Position Specifications:
An Associate's degree is required; a BSW or Bachelor's Degree in a human service field is preferred.

A minimum of two years of experience in case planning or case management is required.

A professional history demonstrating integrity and strong advocacy for homeless families.


A valid New York State Driver's License is required; candidates must have been actively licensed for at least one year and meet the criteria outlined in the Policy for Agency Drivers.

Familiarity with public assistance and local resources is essential.

Experience with MS Word is required; proficiency in Excel and Google Docs is preferred.

Demonstrated ability to work effectively as part of a team.

Excellent communication skills, both verbal and written, are essential.

Ability to successfully pass required pre-employment background checks, including fingerprinting, is mandatory.

What We Offer:
Competitive compensation along with an excellent benefits package.

Health Insurance options*:
Medical, Dental, and Vision coverage.

Generous combined leave time and numerous PAID holidays.*$500 Employee Referral Bonus*Opportunities for professional development and career advancement.

We are a 501(c)(3) agency, qualifying for the Public Service Loan Forgiveness Program for eligible staff.*Pension plan with substantial agency contributions.*Life insurance – automatic benefit at no cost to you.

Paid training* including TCI and CPR/AED/First Aid certification update courses, if applicable.

Tuition reimbursement*Travel/mileage reimbursement*Our commitment to diversity, equity, inclusion, and belonging.

A comfortable business casual work environment.

Conditions may apply; see Human Resources for further details.

EEO Statement:
St.

Catherine's Center for Children is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, political beliefs, or any other characteristics protected by law.


Background Checks:

We conduct thorough pre-employment background checks on all candidates being considered for a position, including fingerprinting.

All candidates must successfully clear the pre-employment background check process, adhering to NYS/DOJ requirements. We cover the costs associated with all pre-employment background checks.