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Multifunction Printer Technician

2 months ago


Plano, Texas, United States Insight Global Full time

Job Title: Printer Support Specialist

Contract Type: 2-year contract-to-hire

Location: Onsite

Key Qualifications:

  • Minimum of 3 years of experience in servicing and maintaining printers, with a preference for HP models
  • Proficient in diagnosing printer errors and managing service requests
  • Exceptional customer service abilities, with a focus on providing high-quality support

Position Overview: Insight Global is seeking a dedicated Printer Support Specialist to assist in managing the print services for a specific client. This role will involve ensuring the operational efficiency of HP printers, addressing any technical issues, and providing comprehensive support to the client. Candidates should possess a solid background in repairing multifunction printers (MFPs) and have a thorough understanding of the internal components that may require attention, alongside a commitment to customer satisfaction.

Compensation:

Hourly rate ranges from $24 to $26, depending on experience and qualifications.

Compensation may vary based on various factors, including skills, experience, and education.

Benefits for this position will commence on the 31st day of employment and include options for medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA accounts, and access to a 401k retirement plan with employer matching. Employees in this role will also receive paid sick leave and/or other paid time off as mandated by applicable laws.