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System Architect

2 months ago

Salt Lake, Utah, United States PacifiCorp Full time
About the Role

PacifiCorp is seeking a highly skilled and experienced IT professional to join our team as a System Analyst. As a key member of our IT department, you will be responsible for maintaining and supporting our computer systems and applications.

Key Responsibilities
  • Provide operational support for our Mainframe, Windows, and UNIX systems computing environment.
  • Install and upgrade operating systems and application software, as well as perform backup and recovery administration.
  • Add and delete users and peripheral equipment, and troubleshoot system and application issues.
  • Provide technical guidance and direction for information systems operations, and implement machine modifications to increase system capacity.
  • Compile records and reports concerning production, machine malfunctioning, and maintenance.
  • Analyze the results of monitoring the operating system(s) and recommend changes to improve processing and utilization.
  • Perform all procedures necessary to ensure the safety of information systems assets and protect systems from intentional or inadvertent access or destruction.
  • Interface with the user community to understand their security needs and implement procedures to accommodate them.
  • Conduct accurate evaluation of the level of security required.
  • Monitor and respond to complex technical control facility hardware and software problems using various hardware and software testing tools and techniques.
  • Provide primary interface with vendor support service groups or provide internal analysis and support to ensure proper escalation during outages or periods of degraded system performance.
  • Provide documentation for the support of information technology processes and procedures.
  • Assist in the research and implementation of system administration software and hardware.
  • Develop programs to support application and system operations.
  • Provide technical input to assist in the development of project planning.
  • Perform additional responsibilities as requested or assigned.
Additional Responsibilities for Analyst 3
  • Perform research and make recommendations for network software and hardware.
  • Provide technical recommendations for information systems operations network environments.
  • Implement modifications to increase system capacity.
  • Compile records and reports concerning production, machine operations, and maintenance.
  • May advise on workflow plans, methods, and procedures analysis.
  • Analyze the results of performance and systems management software and recommend changes to improve processing and utilization.
  • Provide guidance and training for less experienced technicians.
Requirements
  • Bachelor's Degree in Information Systems, Computer Science, or related technical field; or equivalent work experience.
  • Three years related experience in Mainframe, Windows, or UNIX operating systems support and analysis.
  • Effective oral and written communication skills.
  • Effective analytical and problem-solving skills.
  • Ability to prioritize and handle multiple tasks and projects concurrently.
Additional Requirements for Analyst 3
  • Five years related experience in Mainframe, Windows, or UNIX operating systems support and analysis.