H&M Sales Associate

2 weeks ago


Springfield, Virginia, United States H&M Group Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at H&M Group. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth in our stores.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting and engaging with customers, answering their queries, and offering personalized fashion advice.
  • Store Operations: Maintain a clean and organized store environment, including folding, hanging, and merchandising garments according to H&M guidelines.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, and label items with security tags within efficiency timelines.
  • Point of Sale: Process transactions, issue receipts, and fold and place merchandise in bags following register best practices.
  • Team Collaboration: Share knowledge and skills with colleagues, offer help where needed, and contribute to a positive working environment.
Requirements
  • Customer Service: Passion for delivering exceptional customer service and helping people find their style.
  • Multi-Tasking: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Teamwork: Inclusive, positive, creative, and willing to learn on the job.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
What We Offer
  • Dynamic Work Environment: Collaborative and diverse team with endless growth and development opportunities.
  • Competitive Compensation: Starting rate of $13.25 per hour.
  • Benefits: Comprehensive benefits package, including health and wellness programs.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that we do not accept cover letters in our application process.


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