Experienced Store Leader
5 days ago
We are seeking an experienced leader to oversee the service department at Brakes Plus. This individual will be responsible for creating a highly motivated team environment, supervising technicians and service advisors, and ensuring store safety.
About Us:
Brakes Plus is a leading automotive service company with over 150 stores across several states. We offer a competitive salary range of $60,000 to $100,000 and a comprehensive benefits package.
Responsibilities:
- Directly interact with customers in sales, service, and customer opportunities
- Create a highly motivated team environment
- Supervise technicians and service advisors, planning and scheduling their duties, assigning work, and following up on completion of assignments
- Coach service department teammates on operational issues
- Evaluate performance and productivity of all service department personnel
- Manage parts inventory and outside purchases, updating and restocking as needed
- Ensure store safety, including maintenance of safety equipment
- Supervise shop area, equipment, and teammates for compliance with company safety procedures
- Ensure proper inspections are conducted
Requirements:
- Outstanding leadership and store management skills
- Ability to work in a fast-paced work environment
- Minimum of 2 years' experience in a Service Advisor/Writer role, preferably at Brakes Plus
- Highly organized and detail-oriented, with ability to mentor others efficiently
- Excellent verbal and written communication skills
- Ability to develop professional relationships with customers and team members
- Proven track record of exceeding business objectives
- Ability to work individually and as part of a team
- Solid knowledge of basic OSHA laws
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