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Customer Engagement Specialist

2 months ago


Algonquin, Illinois, United States Bob's Discount Furniture Full time
Role Overview

As a Customer Engagement Specialist, you will be at the forefront of creating memorable shopping experiences for our clients. Your primary responsibility will be to welcome and connect with customers, identifying their unique home furnishing needs.

Key Responsibilities
  • Engagement: Actively greet customers and engage them in conversation to understand their design aspirations.
  • Consultation: Assist clients in realizing their vision for home decor by providing tailored recommendations.
  • Customer Service: Deliver exceptional service that ensures every customer leaves with a positive impression.
  • Relationship Building: Foster strong relationships with clients to enhance their shopping experience and encourage repeat visits.
Skills and Qualifications

The ideal candidate will possess strong interpersonal skills, a passion for home furnishings, and a commitment to providing outstanding customer service. Your ability to connect with clients and understand their needs will be essential in helping them find the perfect solutions for their homes.