Clinical Specialist III, DBS

3 weeks ago


Newark, Delaware, United States Abbott Full time
About the Role

As a Clinical Specialist III at Abbott, you will play a critical role in supporting our sales team in identifying and capitalizing on sales opportunities. You will work closely with clinical and sales teammates to create competency, comfort, and expertise with Abbott therapies among physicians, support staff, and customers.

You will develop solutions to complex problems, perform work that involves a high degree of independence, and exercise sound judgment in planning, organizing, and executing work while continually seeking to improve territory efficiency.

Key Responsibilities
  • Leads revenue generating projects to support account ownership
  • Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity
  • Demonstrates high quality service and clinical competency to accounts
  • Deliver educational projects as directed
  • Trains new Clinical Specialists
  • Provides technical, clinical, and programming assistance primarily in support of Territory Managers
  • Assists Territory Managers in after-hours call support and activities
  • Integrates into accounts, builds trust, and establishes strong rapport with customers
  • Demonstrates proficiency in complex programming and case support
  • Works seamlessly with Territory Managers allowing them increased selling time
  • Fosters high trust relationships with colleagues including the regional teams and area leadership
Requirements
  • Associates degree, Technical certification or an equivalent combination of education and work experience.
  • 5 or more years of experience working with patients in a clinical setting
  • 3 or more years of experience working in the medical devices industry, including some experience with inventory management
  • Exceptional clinical competence
  • Ability and willingness to travel within assigned area on a regular basis
  • Capable and willing to work an unpredictable schedule that may change on short notice
  • Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization


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