Retail Customer Service Representative

4 weeks ago


Muskegon, Michigan, United States Sam's Club Full time
Job Summary

As a Member Frontline Cashier Associate at Sam's Club, you will play a vital role in delivering exceptional customer service to our members. Your primary responsibility will be to operate the front end of our store, handling cash transactions, processing payments, and maintaining a clean and organized area. You will also be responsible for maintaining a positive attitude, greeting and thanking members, and providing assistance as needed.

Key Responsibilities

Maintain a safe and clean environment for members and associates
Operate the front end of the store, handling cash transactions and processing payments
Provide exceptional customer service to members, answering questions and resolving issues
Maintain a positive attitude, greeting and thanking members
Assist members with purchasing decisions and locate merchandise as needed

Requirements

High school diploma or equivalent required
Previous retail experience, including operating front end equipment, preferred
Excellent communication and customer service skills
Ability to work in a fast-paced environment and multitask
Ability to stand for long periods of time and lift up to 25 pounds

Benefits

Competitive hourly wage range: $15.00 to $22.00
Performance-based bonus awards
Comprehensive benefits package, including medical, vision, and dental coverage
401(k) and stock purchase plans
Paid time off and parental leave
Opportunities for career advancement and professional growth

About Sam's Club

Sam's Club is a membership-based warehouse club that offers a wide range of products and services to our members. We are committed to delivering exceptional customer service and providing a positive shopping experience for our members. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this position.

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