Customer Service Representative Sunday Opener

4 weeks ago


Denver, Colorado, United States Planet Fitness - PF Baseline Fitness Full time
Job Title: Customer Service Representative Sunday Opener

At Planet Fitness - PF Baseline Fitness, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team on Sunday shifts.

Job Summary

The Customer Service Representative will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests. This includes greeting members, answering phones, checking members into the system, and facilitating updates to member accounts.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system and facilitate updates to member accounts.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Respond to member questions and concerns in a timely and professional manner.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability is a must.
  • Exceptional customer service skills.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions.
What We Offer
  • Employee Recognition Program.
  • Advancement Opportunities.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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