Customer Service Representative

4 weeks ago


Denver, Colorado, United States Sage Hospitality Full time
Job Overview

The Barista is the cornerstone of our coffee shop, responsible for delivering exceptional customer experiences and high-quality products. A true professional, the Barista embodies a positive attitude, ensuring customer loyalty and driving business success.

Responsibilities
  • Availability for Opening/Closing Shifts, Weekends, and Holidays
  • Develop enthusiastic customer satisfaction
  • Provide consistent quality beverages
  • Maintain store operations
  • Contribute to store profitability
  • Take responsibility for learning all aspects of the barista position
Qualifications

Education/Formal Training

High school education or equivalent experience

Experience

Previous customer service experience preferred

Knowledge/Skills

  • Excellent customer service skills
Physical Demands

The physical demands described are representative of those required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

  • Hearing timers and coordinating with other baristas
  • Checking food quality and reading production charts/recipes
  • Interacting with guests in a positive, hospitable manner
  • Using the cash register/collecting money with accuracy
  • Working independently and prioritizing tasks
  • Reading, writing, and communicating in English
  • Lifting product cases weighing up to 70 lbs
  • Pushing and pulling carts, regular bending, and mobility
Benefits
  • Medical, Dental, & Vision Insurance
  • Discounted On-Site Parking
  • Complimentary Employee Meals
  • 401(k) with Employer Matching
  • Free Gym Access
  • Employee Game Room Access
  • Hotel Discounts (Both Hilton & Sage Portfolio)
  • Employee Recognition Events/Prizes
  • Health Savings and Flexible Spending Accounts
  • Basic Life and AD&D Insurance
  • Paid Time off for Vacation, Sick Time, and Holidays
  • Employee Assistance Program
  • Personality Reflected Dress Code
  • Opportunities for Career Growth and Development
  • Employee Discount at The Corner Office Restaurant
  • Sage Restaurant Concepts 25% Discount
  • Sage Saving Spot

Salary: USD $18.29 - USD $18.29 /Hr



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