Sales and Customer Experience Professional

2 days ago

Camp Hill, Pennsylvania, United States Chico's Full time

Job Summary

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We are seeking a highly motivated Sales Associate to join our team at Chico's. As a Sales Associate, you will be responsible for supporting the management team in promoting a customer-focused sales culture. The ideal candidate will have excellent communication skills, be able to learn or adapt to technology provided by the company, and have strong organizational skills.

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Key Responsibilities

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  • Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers\
  • Maintain knowledge of current sales and promotions; maintain pricing and visual standards\
  • Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by management\
  • Participate in visual directives including monthly store sets and zone maintenance\
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience\
  • Ensure prompt resolution of customer concerns\
  • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations\
  • Reinforce buying decisions at the checkout and achieve add-on goals including gift card sales\
  • Sign up clients for reward programs\
  • Build and maintain a solid customer following through clienteling and wardrobing\
  • Know current product fit and style assortment offerings in store and online\
  • Maintain consistent client communication through utilization of customer book\
  • Support replenishment activities that keep the store full and abundant\
  • Assist with locate fulfillment\
  • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed\
  • Assist with boutique cleanliness and organization\
  • Promote an inclusive, collaborative approach to problem-solving\
  • Seek personal developmental opportunities and solicit feedback\
  • Other duties as assigned\
  • This position may be found in multiple brands. Some duties may vary from brand to brand.\
  • Candidates must meet the minimum qualifications: High School diploma or equivalent, retail or sales experience preferred, must be 18 years of age or older, excellent communication skills, excellent customer service skills, ability to learn or adapt to technology provided by the company, strong organizational skills, and ability to communicate with customers, associates, and management.\
  • A regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible schedule, including nights, weekends, and holidays, is required.\
  • The physical demands of this job include constant walking/standing, occasional lifting up to 50 lbs., and frequent climbing.\
  • Estimated salary: $12.00 - $15.00 per hour, depending on location and experience.\

About Us

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Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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