Certified Medical Assistant

2 weeks ago

Tampa, Florida, United States TGH Urgent Care powered by Fast Track Full time
Job Summary

We are seeking a compassionate and skilled Certified Medical Assistant to join our team at TGH Urgent Care powered by Fast Track. As a key member of our mid-office team, you will provide exceptional patient care under the direct supervision of our providers.

Responsibilities
  • Perform medical assistant procedures, including preparing patients and examination rooms, taking initial medical history, and explaining the process to patients.
  • Undertake front office and clerical duties, such as assisting patients with paperwork, verifying patient demographics and insurance benefits, and performing billing and bookkeeping functions.
  • Assist providers with special procedures, including minor surgery, as required.
  • Outline care instructions to patients as instructed by providers.
  • Assist with procedures taught through formal training or by providers.
  • Update medical records in accordance with procedures and forms.
  • Follow HIPAA guidelines for patient confidentiality and medical ethics principles.
  • Keep rooms stocked with medical supplies, wash and dry instruments, and prepare sterilization as required.
  • Clean wounds, draw labs, electrocardiograms, and apply dressings and splints as directed by providers.
  • Assist patients with urgent needs or as directed by supervisory staff.
  • Assist with lab procedures under provider supervision or with training given.
  • Notify patients of lab results, give vaccines, immunizations, and medications prescribed by doctors; perform lab work, such as throat cultures, hematocrits, and urinalysis.
  • Properly handle and store medications in the office.
  • Complete required trainings assigned by the organization.
Requirements
  • Demonstrate empathetic and superior communication skills.
  • Exhibit outstanding customer service and patient care.
  • Effectively act as a liaison between patients and providers.
  • Ability to work in a fast-paced environment and multitask.
  • Follow established office routines and policies.
  • Working knowledge of medical terminology.
  • Understanding of ethics of confidentiality/HIPAA.
  • Display a courteous and friendly attitude to patients and team members.
  • Experience with EPIC strongly preferred.
  • Perform other admin-related duties as assigned.
  • Ability to assist with front office duties as needed/requested.
  • Cross-train between front office and mid-office responsibilities as needed to ensure a synced clinic.
Education and Qualifications
  • High School Diploma or equivalent, required.
  • BLS certification, required.
  • Hold a current Certified Medical Assistant certification, required.
  • Experience with EPIC strongly preferred.
  • Working knowledge of medical terminology.
Work Environment
  • This job operates in a professional medical environment.
  • Onsite position.
  • Consistent use of technology throughout the shift to complete assigned work tasks.
  • Frequent use of working on a computer to complete assigned work tasks.
  • Ability to move supplies and office equipment (up to 20 pds).
Work Schedule and Travel
  • Typical Work Schedule: 40-hour work week, Sunday through Saturday, with 3 x 12-hour shifts and 1 x 6-hour shift.
  • Every other weekend, required.
  • Overtime hour availability based on patient volume and clinic needs.
  • Regional staffing requires travel within the region. Travel outside the region may be required based on volumes and clinic needs.
  • Mileage program available for eligible movement.
  • May require traveling to clinic locations outside the preferred region during training.
About the Organization

TGH Urgent Care powered by Fast Track is a unique clinic that provides compassionate and knowledgeable treatment to patients. Our Core Values and Mission focus on having a positive attitude, cultivating optimism, acting with compassion, and doing what is right. We're here to serve the community and each other through teamwork, consistent communication, robust training, engaged development, and employee feedback.

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