Current jobs related to Customer Experience Specialist - Lubbock, Texas - City Bank

  • Customer Experience Specialist

    6 days ago

    Lubbock, Texas, United States City Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Xperience Center Specialist to join our team at City Bank. As a key member of our operations center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAnswer incoming calls and respond to customer inquiries in a timely and professional...

  • Customer Experience Specialist

    2 weeks ago

    Lubbock, Texas, United States CarMax Full time

    About the RoleCarMax is seeking a highly motivated and customer-focused Customer Specialist to join our team. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, ensuring that every interaction is positive and memorable.Key ResponsibilitiesProvide exceptional customer service, guiding customers...

  • Customer Experience Representative

    4 weeks ago

    Lubbock, Texas, United States City Bank Full time

    Customer Xperience Center SpecialistCity Bank is seeking a highly skilled and customer-focused Customer Xperience Center Specialist to join our team. As a key member of our Customer Xperience Center, you will play a vital role in delivering exceptional customer service and support to our valued customers.Key Responsibilities:Answer incoming calls and respond...

  • Customer Experience Representative

    2 weeks ago

    Lubbock, Texas, United States City Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at City Bank. As a key member of our Customer Experience Center, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issues, ensuring a high...

  • Retail Associate

    1 month ago

    Lubbock, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Experience Coordinator

    1 month ago

    Lubbock, Texas, United States T.J. Maxx Full time

    Customer Experience CoordinatorAs a Customer Experience Coordinator at T.J. Maxx, you will play a key role in ensuring that our customers have an exceptional shopping experience. Your primary responsibility will be to train and mentor our Associates on front-end principles, including personalizing the customer experience and promoting loyalty programs.You...

  • Customer Experience Representative

    2 weeks ago

    Lubbock, Texas, United States Enterprise Mobility Inc Full time

    Customer Experience RepresentativeAt Enterprise Mobility Inc, we're committed to delivering exceptional customer experiences. As a Customer Experience Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Provide friendly and efficient customer service, ensuring a positive...

  • Team Member

    1 week ago

    Lubbock, Texas, United States RWW Enterprises Inc Full time

    As a SONIC Drive-In Crew Team Associate, you will be responsible for delivering exceptional customer experiences by:Preparing and serving menu items with a smileProviding top-notch service to every guest, every timeWorking collaboratively with the team to maintain a clean and safe environmentStaying up-to-date on menu knowledge and making recommendations to...

  • Customer Experience Ambassador

    1 month ago

    Lubbock, Texas, United States Nothing Bundt Cakes Full time

    Job SummaryThe Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This role involves offering creative solutions for unique celebratory occasions and selling our delicious cakes.Key ResponsibilitiesProvide exceptional customer service to ensure a positive experience for our...

  • Customer Experience Ambassador

    4 weeks ago

    Lubbock, Texas, United States Nothing Bundt Cakes Full time

    Job DescriptionThe Nothing Bundt Cakes Guest Service Representative is responsible for creating a warm and welcoming environment for our guests. This includes offering creative solutions for unique celebratory occasions and selling our delicious cakes.Key ResponsibilitiesDevelop and maintain a deep understanding of our products and servicesProvide...

  • Customer Service Representative

    3 weeks ago

    Lubbock, Texas, United States Paramount Staffing LLC Full time

    Job Title: Customer Care SpecialistWe are seeking a highly skilled Customer Care Specialist to join our team at Paramount Staffing LLC. As a key member of our customer service team, you will be responsible for providing exceptional support to our valued clients.Job Summary:The Customer Care Specialist will be responsible for handling inbound calls, resolving...

  • Sales Associate

    2 weeks ago

    Lubbock, Texas, United States Chico's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great store environment.Key ResponsibilitiesMeet company sales goals by utilizing...

  • Sales Associate

    5 days ago

    Lubbock, Texas, United States Chico's FAS Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a visually appealing store environment.Key Responsibilities:Customer Experience: Model and promote the Most Amazing...

  • Sales Associate

    5 days ago

    Lubbock, Texas, United States Chico's Full time

    Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and maintaining a great store environment.Key Responsibilities:Meet company sales goals by...

  • Customer Service Representative

    2 weeks ago

    Lubbock, Texas, United States CarMax Full time

    About the RoleAs a Customer Specialist at CarMax, you will be responsible for delivering an exceptional customer experience by guiding customers through every step of their car-buying journey. This includes providing support during sales, facilitating appraisals, and ensuring a seamless process from start to finish.Key Responsibilities:Provide exceptional...

  • Store Operations Associate

    3 days ago

    Lubbock, Texas, United States Pak-A-Sak Full time

    Competitive Hourly Rate: $12.00Pak-A-Sak Convenience Stores is a leading retailer seeking a highly motivated Store Operations Associate - Customer Experience Expert to join our team. In this dynamic role, you will play a vital part in delivering exceptional customer experiences, ensuring store operations run smoothly, and maintaining a clean and well-stocked...

  • Customer Service Representative

    4 weeks ago

    Lubbock, Texas, United States Red Raider Outfitter Full time

    Job OverviewRed Raider Outfitter is a renowned brand that has been a staple in the Texas Tech community for 42 years. As a Customer Service Specialist, you will be an integral part of our team, fostering a positive work environment that ensures exceptional customer satisfaction and maximizes productivity.Key ResponsibilitiesProvide top-notch customer...

  • Customer Service Representative

    4 weeks ago

    Lubbock, Texas, United States Red Raider Outfitter Full time

    Job OverviewRed Raider Outfitter is a dynamic and innovative company that has been a staple in the Texas Tech community for 42 years. As a Customer Service Specialist, you will play a vital role in fostering a positive work environment that ensures excellent customer satisfaction and maximizes productivity.The ideal candidate will be hard-working,...

  • Customer Service Representative

    2 weeks ago

    Lubbock, Texas, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...

  • Customer Service Representative

    2 weeks ago

    Lubbock, Texas, United States Red Raider Outfitter Full time

    Job OverviewRed Raider Outfitter is a renowned brand that has been a staple in the Texas Tech community for 42 years. Our design-driven approach creates authentic products that resonate with fans across the United States. With four locations in Lubbock, TX, and a sister store, CHROMETM, recognized as one of the top five trendiest boutiques in Texas, we...

Customer Experience Specialist

2 months ago

Lubbock, Texas, United States City Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused professional to join our team at City Bank. As a Customer Service Representative, you will be the primary point of contact for our customers, handling a wide range of inquiries and issues related to account management, online banking, mobile banking, loan payments, and other financial services.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner, providing accurate and up-to-date information on City Bank's products and services.
  • Resolve customer issues and concerns related to account management, online banking, mobile banking, loan payments, and other financial services.
  • Take initiative to understand customer needs and preferences, and make quality referrals to other products and services.
  • Maintain confidentiality and handle sensitive customer information with discretion.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
  • Collaborate with team members to achieve customer service goals and objectives.
  • Adhere to City Bank's policies and procedures, and report any issues or concerns to management.
Requirements
  • Previous banking experience is required.
  • Excellent communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment and handle multiple priorities is necessary.
  • Strong attention to detail and ability to maintain confidentiality is required.
  • Ability to work a rotating schedule, including weekends, is necessary.
About City Bank

City Bank is a leading financial institution dedicated to providing exceptional customer service and innovative financial solutions. We are committed to building long-term relationships with our customers and communities, and we are seeking talented individuals to join our team.

Equal Opportunity Employer

City Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.