Salon Spa and Med Spa Front Desk Specialist
4 weeks ago
We are seeking a highly skilled and experienced Front Desk Specialist to join our team at Sirius Day Spa. As a Front Desk Specialist, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our clients.
Key Responsibilities:
- Manage front desk operations, including check-in, check-out, and guest communication
- Provide exceptional guest service, ensuring a positive and memorable experience for our clients
- Manage guest relations, including resolving issues and concerns in a professional and courteous manner
- Maintain accurate records and reports, including guest information and sales data
- Assist with marketing and promotional activities, including social media and email campaigns
- Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of experience in a front desk or guest services role; spa or salon experience a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Proficiency in computer software, including Microsoft Office and spa management systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Discounts on spa services and products
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