Salon Spa and Med Spa Front Desk Specialist

4 weeks ago


Highlands Ranch, Colorado, United States Sirius Day Spa Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Specialist to join our team at Sirius Day Spa. As a Front Desk Specialist, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and guest communication
  • Provide exceptional guest service, ensuring a positive and memorable experience for our clients
  • Manage guest relations, including resolving issues and concerns in a professional and courteous manner
  • Maintain accurate records and reports, including guest information and sales data
  • Assist with marketing and promotional activities, including social media and email campaigns
  • Participate in ongoing training and professional development to stay up-to-date on industry trends and best practices

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in a front desk or guest services role; spa or salon experience a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in computer software, including Microsoft Office and spa management systems

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Discounts on spa services and products


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