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Assistant Store Manager
2 months ago
Company Overview
Abercrombie & Fitch Co. (NYSE: ANF) stands as a premier global specialty retailer, offering a diverse range of apparel and accessories for men, women, and children through its five distinguished brands. The Abercrombie & Fitch brand, established in 1892, is dedicated to making every day feel extraordinary, reminiscent of the start of a long weekend. Abercrombie kids embraces the world through the eyes of children, where play is life and every moment is a chance to be imaginative. The Hollister brand champions the spirit of an endless summer, celebrating and empowering teens to feel comfortable in their own skin. Gilly Hicks focuses on intimates, loungewear, and sleepwear, inviting everyone to embrace their true selves. Social Tourist, a creative collaboration between Hollister and social media influencers, Dixie and Charli D'Amelio, presents trend-forward apparel that encourages teens to explore their style while navigating their identities both online and offline.
All brands share a commitment to delivering products of lasting quality and exceptional comfort, enabling consumers worldwide to express their individuality and style. Abercrombie & Fitch Co. operates around 730 stores under these brands across various regions, alongside its e-commerce platforms.
Position Overview
The Assistant Store Manager role is a dynamic position that integrates business strategy, operational management, creativity, and team leadership. In this capacity, assistant managers are tasked with driving sales performance by analyzing business metrics and delivering top-tier customer service. They oversee daily store operations, including opening and closing procedures, while enhancing efficiency across all store processes. Utilizing their creative skills, assistant managers implement visual merchandising updates, provide styling advice, and share product knowledge. Additionally, they play a pivotal role in talent management, encompassing recruitment, training, engagement, and development. Assistant managers are expected to bring their best selves to work every day, fostering an inclusive environment for both their team and customers. With a philosophy of promoting from within, our assistant managers will build on their foundational skills and have the opportunity to evolve into future leaders within our organization.
Key Responsibilities
- Enhance Customer Experience
- Drive Sales Performance
- Manage OMNI Channel Fulfillment
- Supervise Store Presentation and Sales Floor
- Oversee Store and Stockroom Operations
- Handle Staffing, Scheduling, and Payroll
- Facilitate Training and Development
- Maintain Effective Communication
- Ensure Asset Protection
Required Qualifications
Essential Skills
- Bachelor's degree or one year of supervisory experience in a customer-facing environment
- Strong problem-solving abilities
- Awareness of Inclusion & Diversity
- Capability to thrive in a fast-paced and challenging setting
- Team-building expertise
- Self-motivated
- Excellent interpersonal and communication skills
- Results-driven mindset
- Adaptability and Flexibility
- Ability to Multi-Task
- Interest and Knowledge in Fashion
Additional Benefits
As an associate of Abercrombie & Fitch Co. (A&F Co.), you will have access to a variety of benefit programs tailored to fit your lifestyle. A&F is dedicated to providing straightforward, competitive, and comprehensive benefits that align with our company culture and values, while prioritizing your needs. We also offer competitive incentives to acknowledge the commitment our associates demonstrate in advancing our global business:
- Quarterly Incentive Bonus Program
- Paid Time Off
- Annual Paid Volunteer Day to support community engagement
- Merchandise Discount
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development Opportunities
- Career Advancement Potential, with a focus on internal promotions
- A Global Team that Celebrates Individuality
Discover what it means to be part of the A&F family.