IT Infrastructure Specialist

2 weeks ago


Las Vegas, Nevada, United States Dexian Full time
{"h1": "Technical Support Professional", "p": "At Dexian, we are seeking a skilled Technical Support Professional to join our team. As a key member of our IT department, you will be responsible for maintaining the technical computing infrastructure within the business. This includes networks, computers, operating systems, data storage, security, and "help desk" related functions.

Responsibilities:

* Set up and/or install new equipment and systems.
* Maintain and setup equipment that is utilized for showsite and offsite locations.
* Troubleshoot and/or repair equipment and system issues.
* Restore files when necessary.
* Provide training solutions such as documentation of systems and procedures.
* Provide basic systems orientation to new staff.
* Troubleshoot and repair network issues such as LAN hardware and connectivity.
* Troubleshoot hardware, perform repair and preventive maintenance.
* Monitor systems resources and usage to analyze performance levels and identify potential issues.
* Maintain backups and contingency plans, monitor user activity and disk space.
* Work with outside consultants/vendors when appropriate and oversee completion of vendors' work.
* Research, evaluate, develop, and implement solutions for users in response to inquiries or demonstrated needs.
* Define project scopes for enhancements to software & hardware systems, including task lists, timelines, and budgets.
* Conduct end-to-end project management.

Requirements:

* Minimum two (2) years of IT Technician Experience.
* Ability to troubleshoot Win10-11, O365, Adobe, some TCP/IP.
* Proven to have worked with limited supervision will be essential as you deal with demanding users in a challenging fast-paced work environment.
* Ability to travel to sites in your area will be required to resolve problems that cannot be solved remotely.

Education:

* High School Diploma or GED

Preferred:

* Associate degree

About Dexian:

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status."

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