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Data Analyst Associate
2 months ago
Location: Remote Opportunity
Duration: 6 Months On-Site Required
Job Description:
We are seeking a highly skilled Associate Data Analyst to join our team at Strategic Staffing Solutions. As a key member of our team, you will be responsible for providing top-notch service to our clients and external brokers.
Key Responsibilities:
- Work directly with clients and external brokers to settle client trades and resolve any trade-related issues.
- Develop and maintain strong relationships with clients and markets, providing exceptional service across the trade life cycle.
- Utilize your investigative skills to find answers to client queries and solutions for issues that arise daily.
- Investigate exceptions in our internal books and records to identify resolution, and escalate issues as they arise.
- Analyze and improve processes and procedures with an eye for reducing risk and eliminating repetitive effort.
- Help influence client behavior to achieve superior operational and client service outcomes.
Preferred Skills:
- Proficiency in Microsoft Excel, specifically pivot tables, look up functions, and general data analysis.
- VBA coding and Excel/Outlook macro experience a plus but not required.
Education:
- Bachelor's degree required.