Financial Operations Analyst

3 days ago


Annapolis, Maryland, United States Cardinal Health Full time
Job Summary

We are seeking a highly skilled Financial Operations Analyst to join our team at Cardinal Health. This role will be responsible for core financial operation processes, including customer and vendor contract administration, customer and vendor pricing, rebates, billing vendor chargeback research and reconciliation, processing vendor invoices and employee expense reports for payment, fixed asset accounting for book and tax records, cash application, and journal entries.

Key Responsibilities
  • Resolve and respond to customer inquiries regarding credit card accounts, transactions, and financial entries.
  • Provide clear and concise information to customers in a professional and courteous manner.
  • Resolve customer complaints and escalate issues to management as needed.
  • Process credit card transactions accurately and efficiently.
  • Verify customer information and ensure compliance with security protocols.
  • Monitor and troubleshoot any processing errors or discrepancies.
  • Analyze credit card transaction data to identify trends and patterns.
  • Prepare reports and summaries for management.
  • Assist with the development and implementation of credit card policies and procedures.
Requirements
  • Bachelor's degree in a related field, or equivalent work experience.
  • 2+ years of experience in credit card processing, accounting, accounts receivable, or a related field.
  • SAP experience, preferred.
  • Merchant processing, preferred.
  • Strong understanding of credit card industry regulations and best practices.
  • Excellent customer service skills with a proven ability to handle difficult situations.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Excellent communication and interpersonal skills.
Benefits
  • Medical, dental, and vision coverage.
  • Paid time off plan.
  • Health savings account (HSA).
  • 401k savings plan.
  • Access to wages before pay day with myFlexPay.
  • Flexible spending accounts (FSAs).
  • Short- and long-term disability coverage.
  • Work-Life resources.
  • Paid parental leave.
  • Healthy lifestyle programs.


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