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Office Administrator

2 months ago

Bartlett, Tennessee, United States Michelle Twitchell - State Farm Agent Full time
About the Role

We are seeking a highly organized and detail-oriented professional to join our team as an Office Manager at Michelle Twitchell - State Farm Agent. As a key member of our agency, you will play a crucial role in ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Customer Relationship Management: Establish and maintain strong relationships with our customers, providing prompt and accurate service to meet their needs.
  • Office Administration: Ensure the office is well-maintained and equipped to meet customer needs, including managing office supplies, equipment, and facilities.
  • Team Collaboration: Work closely with our team to achieve agency goals, providing support and guidance as needed.
  • Problem-Solving: Proactively identify and resolve customer issues, using your excellent communication and problem-solving skills to find solutions.
Requirements
  • Excellent Communication Skills: Strong written, verbal, and listening skills, with the ability to communicate effectively with customers and team members.
  • Organizational Skills: Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Customer Service Experience: Proven experience in customer service, with a strong focus on providing exceptional service and building strong relationships with customers.
  • Technical Skills: Proficient in Windows computer applications and able to learn new software and systems quickly.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, with opportunities for growth and advancement within the agency.
  • Benefits Package: A comprehensive benefits package, including health insurance, paid time off, and flexible hours.
  • Professional Development: Opportunities for professional development and training, to help you grow and succeed in your career.